Curo Filtered Shower Head
We want you to love your Curo experience from the very first drop.
If for any reason you’re not completely satisfied, we offer a 60-day money-back guarantee on all Curo Filtered Shower Heads, even if used. This gives you the time to properly experience the difference clean, filtered water can make to your skin and hair.
To keep this guarantee fair for everyone, it is intended for genuine first-time customers only.
Repeat ordering and returning of the same product falls outside of our returns policy and may not be accepted. Customers who repeatedly reorder to take advantage of the 60-day trial will not be eligible for further refunds under this guarantee.
If you’re unsure whether your order qualifies, please contact our team before returning your item..
All Other Products
For all other items, we offer a 30 day return period from the delivery date. The item must be unused and in its original packaging. Return postage will be deducted from your refund amount.
Orders That Contain Gifted Items
If your order included a free gift as part of a promotional offer, the gifted item must also be returned if the qualifying spend is no longer met after the return.
For example, if you received a free Vanity Case for spending £100 and later return items that reduce the order value below £100, the Vanity Case must be returned in a resalable condition. If the free gift is not returned, we may deduct the value of the gift from your refund or decline the refund.
Products Purchased Through Other Retailers
We can only accept returns for purchases made on curoskin.co.uk. If you purchased from a third-party retailer, please contact them directly.
Refunds & Processing Time
Refunds are issued via the original payment method and typically process within 5 working days.
📩 Need to start a return? Please visit your recent orders page, or email us at hello@curoskin.co.uk stating your order number. Please wait for confirmation before returning your shower head.